Remove Microsoft Office Upload Center. If the Microsoft Office Upload Center appears every time you open an Office file, it’s because of OneDrive. To fix the problem, open OneDrive’s settings. Go to the Office tab, and uncheck the ‘Use Office 2016 to sync files that I open’. That ought to fix the problem. Microsoft Office Upload Center now gives you a way to see the state of files you're uploading to a server, in one location. Click the Start button, then All Programs, and then Microsoft Office or Microsoft Office Starter. Click Microsoft Office Tools. Click Microsoft Office Upload Center. How to Clear and Reset Office 2016 Cache. Another way you can store the file in a different location. Now to clear up the Office Document Cache, perform a tap on Delete cache files button. Besides, the Upload center affords to choose the number of days till you want to deposit Office 16 cache. In Windows 7, click Start, point to All Programs, then point to Microsoft Office, then point to Microsoft Office Tools, and then click Microsoft Office Upload Center. In the Upload Center, click Settings, and then click Delete Cached Files. How to Hide the Office Upload Center. RELATED: How to Remove the Microsoft Office Upload Center from the Notification Area in Windows 10. It’s easy to hide the Office Upload Center by unchecking that “Display icon in notification area” box.
The Microsoft Office suite’s document cache settings can be managed in the Office Upload Center. From the Upload Center Settings menu, you can delete all cache files and configure how Office handles cached files in the future. For example, you can configure the document cache settings to “age out” and automatically delete old cached documents from local storage. Original documents are stored in the cloud and unaffected by the removal of items from the local document cache. The cache cleaning process differs a bit for Office RT.
Office Desktop
Step 1
Type “Microsoft Office Tools” in the Charms bar Search field, then click the corresponding link when it appears on the desktop.
Step 2
Click the “Microsoft Upload Center” option to launch the Upload Center Settings dialog box.
Step 3
Click “Delete Cached Files” in the Upload Center Settings dialog box. All files are removed from the cache.
Step 4
Edit the “Days to Keep Files in the Office Document Cache” to automatically delete documents older than the number of days you specify. You can also click “Delete Files from Office Document Cache When They Are Closed” to automatically delete files once they are uploaded to cloud storage.
The Microsoft Office suite’s document cache settings can be managed in the Office Upload Center. From the Upload Center Settings menu, you can delete all cache files and configure how Office handles cached files in the future. For example, you can configure the document cache settings to “age out” and automatically delete old cached documents from local storage. Original documents are stored in the cloud and unaffected by the removal of items from the local document cache. The cache cleaning process differs a bit for Office RT.
Office RT
Step 1
Launch the Office 2013 Upload Center on the RT device.
Step 2
Tap the drop-down arrow next to the “Refresh” option, then tap “All Cached Files.” A list of all cached files is displayed.
Step 3
Tap “Delete Cached Files” to remove all files from the cache folder. You can also click a cached file to open the file in the corresponding Office app.
Tips
- Another way to access the Upload Center is by clicking the “Upload Center” notification icon, then clicking “Open Upload Center.”
- Note that documents in the Office RT cache are stored for 15 days by default. You can increase the number of days cached documents are stored by changing the settings in the Upload Center Settings dialog box.
Warnings
- Documents do not automatically cache with Office RT. Only documents that are opened on the device with an Office app will be cached.
- Information provided in this article applies to Microsoft Office 2013. Instructions may vary slightly or significantly for other versions of the software.
References
About the Author
Randall Blackburn has worked for several Fortune 1000 companies as a technical writer over the past seven years. He has produced a wide variety of technical documentation, including detailed programming specifications and research papers. Randall has also acquired several years' experience writing web content. Randall lives and works in Austin, TX.
Photo Credits
- Christopher Robbins/Digital Vision/Getty Images
The Office Document Cache contains the files Office uses to make sure your changes are saved in the cloud. Sometimes when you use Office with other apps in the cloud, the apps fail to sync properly before you close Office and this can damage, or corrupt, your Office Document Cache. Usually, Office can repair damaged cache files. However, when a cloud app hasn't synced correctly, it can prevent Office from making the repairs.
Notes:
This article discusses Office Document Cache issues that might occur when you’re using OneDrive. You may experience similar issues when using other apps. If you're using another cloud app, refer to that app's Help or product support information about fixing sync issues.
If you're having OneDrive for Business issues, update your OneDrive sync client by following the guidance in Get started with the OneDrive for Business Next Generation Sync Client in Windows.
Fix the Office Document Cache
Remove Microsoft Office Upload Center Windows 8.1
When cache file corruption happens, your file will seem to be stuck in the Office Upload Center. You'll see an alert in your status bar that says the Microsoft Office Document Cache encountered a problem, with a link to repair. When you click to repair, the Upload Center produces another error message, offering to back up your cache and create a new one for you. You may also see errors associated with the other cloud app you were using. When you click Repair in the Upload Center error message, it fails again.
To fix this problem, try manually deleting your Microsoft Office Document Cache. Deleting the cache isn't dangerous, and it might clear up the syncing problem. After you delete the cache, sync may happen automatically, or you may need to sync manually.
Here's an overview of the process to delete your Microsoft Office Document cache:
Perform a clean boot: This step is necessary to make sure the cache files don't get loaded during startup. If they did, they would be locked and you couldn't delete them.
Important: You must have administrator rights on the computer before you can perform a clean boot.
Delete cache files: Often, this step fixes the problem. Office typically repairs the document cache files if it detects problems. If the cache files are corrupt and irreparable, deleting them allows Office to repair itself by replacing the corrupt files.
Reboot and sync: This step is when Office repairs the cache. After the cache is repaired, a sync operation should clear up any 'stuck' files.
For details about performing these steps, see the following sections.
Note: If the steps in this article don't fix the problem, you may need to uninstall and reinstall Office. Steps for that process aren't provided here. For help reinstalling Office, please see Install Office on your PC or Mac. If you aren't the person responsible for maintaining computers at your place of business, we recommend you talk to your system administrator before you reinstall Office. There may be special circumstances that could affect the install process.
Step 1: Perform a clean boot
The exact steps for performing a clean boot vary depending on which version of Windows you're using. See the support article How to perform a clean boot in Windows and look for steps for your Windows version.
Step 2: Delete cache files
Remove Microsoft Office Upload Center 2013
To open the Office Upload Center, do one of the following, depending on your version of Windows:
In Windows 10, click the Windows button, type Microsoft Upload Center in the Search box, and then double-click the Microsoft Upload Center app in the search results (it may say 2010 or 2013, depending on your Office version).
In Windows 8 or 8.1, point to the lower-right corner of the screen, click Search, then type Microsoft Upload Center in the Search box, and then double-click the Microsoft Upload Center app in the search results (it may say 2010 or 2013, depending on your Office version).
In Windows 7, click Start, point to All Programs, then point to Microsoft Office, then point to Microsoft Office Tools, and then click Microsoft Office Upload Center.
In the Upload Center, click Settings, and then click Delete Cached Files.
Step 3: Reboot and sync
Here's where you'll find out whether the problem is fixed. If document cache file corruption was the reason Office couldn't repair the document cache, the problem should resolve after Office is able to complete the repair and your cloud files are able to sync.
First, reboot normally. The steps for rebooting are also provided in the support article How to perform a clean boot in Windows. See the section 'How to reset the computer to start normally after clean boot troubleshooting'. Find your Windows version in that section, and follow the appropriate steps.
After you've rebooted, it's time to sync your OneDrive files. Steps for syncing OneDrive for Business are provided in the article Repair sync connections in OneDrive for Business.
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